Safety
Lang Liu, operating Yorozuya runs Yorozuya for banking and everyday money questions. These notes explain the boundaries. They are not legal advice. Yorozuya does not hold an Australian financial services licence or an Australian credit licence.
General information only, not personal financial advice. It does not consider your objectives, financial situation or needs. Consider speaking with a licensed professional. Yorozuya does not hold an Australian financial services or credit licence.
Leave out balances, income and account numbers. Never share passwords, PINs, one-time codes or full card numbers.
Inside the circle
- You can report a person, note, comment, or message from the place you see it.
- Report scam hides that message until the owner reviews it.
- A report is a separate record. It is not a private message. If you report a message, the owner sees a short excerpt, not the rest of the thread.
- Block hides you from each other: feed, profile, follows, and messages.
- The owner can suspend an account. A suspended person cannot sign in.
What Yorozuya is not
- Never share passwords, PINs, one-time codes, full card numbers or account logins, and never send money to anyone through Yorozuya. Report a person who asks for any of those.
- Instant answers use fixed checklists when the automated answer is unavailable. They do not recommend a product or tell you what to do with your money.
- A licence number on a profile was listed by that person. A later line may say the register was checked by Yorozuya on a date. That is a manual check, not a licence held by Yorozuya.
- Not for anyone under 18.
- Not an emergency service. If someone is in danger, contact local emergency services. If you are in distress, Lifeline is 13 11 14. If payments are under pressure, the National Debt Helpline is 1800 007 007 or ndh.org.au.
- Not for medical or legal advice. Investing, crypto, super switching and tax are out of scope for instant answers.
- Not a payment, hiring, or delivery marketplace. A paid-help preference does not take payment. Nothing in the app moves money.
What you will not see here
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