Expert code
This is the short code for anyone who lists themselves as able to help. Lang Liu, operating Yorozuya can suspend a profile that breaks it. A paid-help preference does not take payment.
No soliciting
Do not recommend a named product, fund, card, loan or provider. Do not ask someone to move money. Do not collect balances, income or account numbers.
Credentials
Use a neutral role label. Do not use a restricted title such as financial adviser or financial planner unless you are separately allowed to, and even then the role list on Yorozuya stays neutral.
If you enter a licence or authorised representative number, the profile says it was listed by you. Members can check it on the ASIC register. List only a number you hold. Changing the number clears any earlier register check.
Stay on Yorozuya
Do not move a person to another app in order to charge them, or to continue the help off the record. If a conversation needs to stop, say so here.